I'd say they treat you like at home, but there are no awesome products at home!
Great products, great prices, great communication.
Super helpful and very friendly. I just recently joined the hobby and they helped answer a lot of my questions. I purchased a BNF drone and they even helped install a self-powered buzzer on it.
Ordered from Western US and couldn't believe how fast my stuff got here. They shipped my order right away and it was here in a couple of days. I usually don't get parts from the West coast this fast...
Great guys to deal with, purchased a few items for pickup and generally can order in the morning and pick up that afternoon. Good pricing for quality equipment.