I'd say they treat you like at home, but there are no awesome products at home!
I never buy from other countries, thanks to the friendly service, Great advices, awesome products, fast tunraround. Only once did I receive a faulty product and the matter was adressed right away and ...
Amazing customer service even help out on closed day when in the shop amazing, they just want you flying.
Hands down the best on the web!
Great service is the main thing. They even sent me a tiny e clip for free, to JAPAN! I think the postage was more than the clip.