Great service is the main thing. They even sent me a tiny e clip for free, to JAPAN! I think the postage was more than the clip.
Communicate really fast when you did a mistake in your order. Fast shipping. Open a package is always a pleasure :) great gift every time (stickers and straps).
I bought a set of motors and sat on them for an entire year. Upon install I realized one of them missed the threading process. No worries! Rotorgeeks still sent me a free replacement after a whole yea...
I ordered the wrong item and requested a change. They emailed me promptly with detailed instructions and voila! Bobs your uncle ;3)
The folks at Rotorgeeks were incredibly helpful with my very first multirotor build. They called me back when I asked to make sure there were no compatibility issues, and the quality of the in-house ...